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AI telephone assistant

We tailor the assistant to your business. We cover these five areas.

24-hour call handling

The assistant answers the phone using your company name, even at night, at weekends and when all lines are busy.

This is included

  • Natural-sounding voice in German; other languages available on request
  • Your personalised greeting and tone
  • Handling multiple conversations simultaneously
  • Urgent calls will be forwarded to you

Appointments and bookings

Callers can book, reschedule or cancel appointments directly over the phone. The assistant checks your calendar whilst doing so.

This is included

  • Integration with popular calendars and booking systems
  • Coordination with your availability
  • Confirmation by text message or email
  • Reminder before the appointment

Answers to frequently asked questions

Opening hours, prices, directions, delivery status: the assistant knows your business and responds immediately.

This is included

  • Information taken from your documents and your website
  • Can be adapted by you at any time
  • An honest response if any information is missing
  • Request for a callback instead of being put on hold

Call notes and handover

After every call, you will receive a brief summary detailing the enquiry, contact details and the next step.

This is included

  • Summary sent by email or directly into your CRM
  • Urgent matters are highlighted
  • Overview of all calls
  • Analysis of when and why calls are made

Set-up and support

We set up the assistant, train it to suit your business and continuously improve it based on real conversations.

This is included

  • Your existing telephone number will remain the same
  • Test calls with you before we begin
  • Ongoing improvement
  • Privacy-friendly setup

Hear what your assistant might sound like.

During a free initial consultation, we’ll show you how a call to your assistant might work.

Enquire about a project

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