AI telephone assistant
Your AI telephone assistant takes calls, answers questions, arranges appointments and summarises every conversation for you.
Every missed call is a customer who will try elsewhere. Whilst you are working, consulting or finishing for the day, your assistant will speak politely to every caller and pass on all the important information to you.
What your assistant will do
From the first ring to the message in your inbox.
24-hour call handlingThe assistant answers the phone using your company name, even at night, at weekends and when all lines are busy.- Appointments and bookingsCallers can book, reschedule or cancel appointments directly over the phone. The assistant checks your calendar whilst doing so.
- Answers to frequently asked questionsOpening hours, prices, directions, delivery status: the assistant knows your business and responds immediately.
- Call notes and handoverAfter every call, you will receive a brief summary detailing the enquiry, contact details and the next step.
- Set-up and supportWe set up the assistant, train it to suit your business and continuously improve it based on real conversations.
Five steps to your very own assistant
You tell us what you want the assistant to be able to do. We’ll take care of the rest.
Initial consultation
Who is calling, and why?
Content and tone
Your assistant gets to know your business.
Integration
The calendar and email account will be linked.
Trial calls
You test it, we fine-tune it.
Launch and support
Call forwarding is activated.
Frequently Asked Questions
What companies want to know before launching an AI telephone assistant.
Do callers realise they are speaking to an AI?
The voices sound very natural. Nevertheless, we recommend that the assistant introduces itself as a digital assistant. This builds trust and is, in many cases, also a legal requirement.
What happens if the assistant is unable to resolve an enquiry?
He will take your enquiry and arrange a callback, or put you through directly to you or your team. You decide when each step takes place.
Is this compliant with data protection regulations?
We set up the assistant in accordance with the GDPR: using providers who offer data processing agreements, ensuring data is stored sparingly, and including a notice at the start of the conversation. We will discuss the details specific to your particular case.
Hear what your assistant might sound like.
During a free initial consultation, we’ll show you how a call to your assistant might work.
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